ACCURACY: The information and descriptions on this website have been checked by our staff to ensure they are correct. However, changes may occur after the date of publication and there may be occasions when Hurtigruten or local suppliers may withdraw some facilities. Should we become aware of any significant change, which may be considered to have an effect on the enjoyment of your holiday, we will do our utmost to advise you. Many areas we visit are very remote and affected by prolonged cold weather or difficult terrain. Provision of facilities will be subject to local conditions.

CHANGES TO THE ITINERARY AND EXCURSIONS: Every voyage is unique. All routes and excursions are provisional and subject to change as weather, sea, and ice conditions may affect the itinerary. Excursions may also be subject to minimum/maximum numbers. Hurtigruten reserves the right to change the itinerary and the content of excursions without prior notice (see terms and conditions).

CHILDREN: Hurtigruten cannot allow children under the age of 5 to travel with us to Antarctica and South Georgia. For safety reasons, children under 12 years of age will be considered for participation on each landing.

COMMUNICATION TO THE SHIP: All cabins have a telephone. Both Wi-Fi and telephone lines will from time to time be out of range due to the vessel’s location.

DISABLED CABINS / MOBILITY: The Roald Amundsen is suitable for wheelchair-users. Persons in need of special assistance must travel with a companion. Please note that the gangway must be used to wheelchairs-users to embark / disembark. In ports where tidal conditions or other circumstances require use of a portable gangway, or during landings with tender boats, it is not possible to use/take wheelchairs.
        Nome is not suitable for wheelchair embarkation or disembarkation. For cruises with embarkation and/or disembarkation in Longyearbyen, we only accept bookings of wheelchair users on request.
        Passengers who use a wheelchair must bring their own, standard size, foldable chair.

ENVIRONMENT AND GREEN NAVIGATION: Our Captains take pride in route planning that minimizes the load of the engines and reduces emissions. All waste is stored onboard until it is deposited for treatment ashore. We never dump waste in the sea and we ask you not to leave any waste when you are on shore excursions.
        In populated areas there are containers for depositing waste, please use them. If you find plastic waste on beaches where we land, we will gladly help removing this from the ecosystem if you bring it back to the ship. We ask you to respect the saying. “Leave nothing but footprints, take nothing but pictures and kill nothing but time”.

MEDICAL FACILITIES: There is always an English-speaking physician and nurse onboard. The ship has a small medical facility with the necessary equipment and drugs to handle small emergencies. In the event of a serious emergency, the nearest hospital will be contacted. Medical consultations as well as medicines will be charged to the passenger affected.

ALL GUESTS SHOULD HAVE PERSONAL TRAVEL/HEALTH INSURANCE. If you depend on medication, remember to bring sufficient supplies to last through any unforeseen delays. We also recommend that you keep your medication in your hand luggage properly labelled and with clear instructions for its use. If you depend on vital drugs, please inform the ship’s doctor upon arrival. Illness onboard can lead to quarantine and orders from the ship’s physician and captain, must be followed.

MOBILE PHONES: Mobile phones will function in most places on shore. Check with your carrier for details.

SAFETY onboard: The ships comply with all safety requirements and our vessels travelling in icy waters are suitable for this. Upon arrival onboard, all passengers will be instructed in safety procedures and the use and location of the safety equipment. Special safety regulations will apply on landings with tender boats. A mandatory briefing regarding the safety guidelines will also be given.

SHIP SECURITY: Hurtigruten complies with the ISPS-regulations (International Ship and Port Security System) where all luggage is subject to X-ray/metal detector inspection upon arrival port facility or ship. The ISPS regulations also include hand baggage scans in all ports of call throughout the course of the voyage. Cruise lines which operate in United States waters are required by U.S. law to make a Security Guide and certain law enforcement points of contact available to guests.

WEATHER CONDITIONS: Weather conditions can make landings and tender cruises with small boats more difficult or sometimes impossible. Remember that unforeseen twists often turn out to be the highlight of a trip. We invite you to be open to the unexpected and flexibility is important on our expedition cruises.

WHAT TO WEAR: onboard dress is informal. For all voyages, we advise you to bring breathable rain and windproof clothing. A warm hat, gloves, scarf and thermal clothing can be useful, together with thermal underwear, during the winter months. Sturdy shoes are important for some shore excursions and a walking stick/trekking pole may be useful.

Pack like an explorer

MEDICAL QUESTIONNAIRE (MANDATORY): In accordance with Hurtigruten requirements, all travellers to Antarctica, Russia, and the Northwest Passage must complete a confidential medical declaration form, signed by a doctor, stating that they are fit to travel. This form is found under Entry Requirements on our web page for download. The form must be filled out, brought onboard, and personally delivered in hard copy to the doctor upon embarkation.
        Boarding may be denied if these forms are not presented at time of embarkation.

PASSPORT AND VISA REQUIREMENTS: Please take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship. It is the sole responsibility of the guest to identify and obtain all required travel documents and have them available when necessary. A passport is the only valid identification. For some destinations your passport must be valid for more than six months after you return to your home country. At check-in onboard, passports will be collected in order to clear immigrations and customs. It is the responsibility of each guest to ensure they comply with any visa travel document requirements at the time of travel. Please pay especially attention to the ESTA/ETA regulations for our North America and Canada voyages. Please check here for the entry requirement information.

VACCINATIONS: On some voyages, vaccinations are required. All passengers are responsible for ensuring they comply with any requirements at the time of travel. On specific voyages a vaccine against yellow fever is also required. You will be notified, once booked, of any and all required vaccinations.
 

HOTELS: The standard of the hotels we use is equivalent to 4-stars, centrally located or if more convenient for your booked arrangement, close to the airport. There is no official hotel rating and local hotel categories apply. All rooms have private facilities. Single rooms (for sole occupancy or purpose-built single rooms) may be smaller and less conveniently situated than double rooms. Hotels may charge for some facilities, e.g. saunas. The price for the overnight includes breakfast, if not stated differently on your confirmation.

TRANSFERS: Transfers are included as shown in your booked arrangement. Hurtigruten offers bus transfers from airport to the pier and some hotels. The transfer times comply with the ship arrival and departure times and your flight arrival and departure time. Waiting times at the airport are possible. The duration of the airport transfer can vary depending on the destination but it takes usually between 45–60 minutes (depending on traffic). Exceptions are possible where a longer transfer time is needed due to a greater distance between airport and port. With your travel documents you will receive further information on your transfer(s). For guests who are not fully mobile, wheelchair-accessible transfers are on request.

PRE- AND POST-PROGRAMS: Hurtigruten offers a choice of optional pre- and post-programs that can be added to your Hurtigruten journey. This can be a half or full-day excursion or an overnight tour. Due to changing conditions, your itinerary might vary. A minimum number of participants applies. For guests who are not fully mobile, pre- and post-programs are on request.
 

ALCOHOL POLICY: Guests are respectfully reminded that only beverages provided by the ships restaurants and bars can be consumed onboard. Alcoholic beverages purchased in ports-of-call will be stored by the ship and delivered to your cabin on the last day of the sailing.

CRUISE CARD: A cruise card will be issued upon arrival onboard as part of the check-in procedure in accordance with ISPS regulations. All our guests are requested to wear this card when disembarking the ship in all ports of call and landings.
        The card serves as a control system on the gangway enabling the ship to know which of our guests are onboard and ashore at any time. This card, in addition to being the key card for your cabin, is also your payment card onboard. The card is the only means of payment for the onboard facilities.
        To activate the cruise card account, you must have a Visa, American Express, Diners Club, or MasterCard. Other credit cards can be used to pay for the final invoice, but not for activating the cruise card account. In the morning 24 hours before your voyage ends, you will receive a draft copy of your account.
        The evening before the voyage ends the account will be totalled and settled onboard, and a receipt will be emailed you. Please note that when using your credit card onboard the ship, your account will be debited in EUR. The currency onboard is Euro (EUR). Credit cards that are used to make payments onboard must be valid for at least three months after the journey has ended. The rate of exchange will be the one validated by your credit card company.
        Please note that there is no money exchange service or facility for cash withdrawls onboard.

DAILY PROGRAM: The daily program is shown on the onboard TV system with a list of port calls, landings, lectures, meals and activities onboard. All our published plans are subject to change.

DRONES: Please note the use of passenger-operated drones is not permitted during your voyage. This is for general safety as well as the protection of the vulnerable wildlife and other passengers’ personal security.

ELECTRICITY: The plugs in your cabins are all 220V/50hz. Suites have 110V for shavers. The plugs are continental two pin plugs. If your electronic devices are designed for 110V sockets (as typically found in the USA) you will need to get an adapter (something like this).

LANGUAGE: The working language onboard is English. Announcements and written information are also given in German. Announcements may be given in French and Chinese on selected departures. In order to be able to accommodate lectures in another language than English, we will offer a possibility for an “in ear” translation to German.

LAUNDRY: A laundry service is available onboard at a low cost. No self-service or dry-cleaning is possible.

LIFESAVING EQUIPMENT, LIFE VEST, AND SAFETY onboard: The ship complies with all safety requirements and is a modern vessel suitable for sailing in icy waters. Upon arrival onboard all passengers will be instructed in safety procedures, and the use and location of the safety equipment. There is a safety plan situated on the inside of the cabin door.
        We stress the importance of becoming acquainted with the ships safety plan. Special safety regulations will apply on landings with the tender boats. Please follow the instructions given by the Expedition Leader and crew/ staff. Special lifejackets for use during landings will be handed out to all passengers before first landing. A mandatory briefing regarding the safety guidelines will also be given.

MAIL: You can hand in your mail at the reception, and for a limited amount covering service fee and stamps we will forward the post in every port where it is possible. The time from sending the postcard to when it gets to the recipient may be relatively long. Hurtigruten has no responsibility for lost mail.

SEASICKNESS: Seasickness pills are available for purchase in the reception. If you are prone to seasickness it is recommended that you bring pills that you are familiar with. You may also buy “sea bands” onboard.

SMOKING: Onboard, smoking is only permitted in designated areas on outside decks. Do not smoke in your cabin. To show respect for the environment, please use the provided ashtrays when smoking. Throwing cigarette butts overboard is strictly prohibited. A cleaning charge of approximately $175 will be applied for smoking in your cabin, to cover for the cost of cleaning linen and curtains to return it to a non-smoking standard. E-Cigarettes, according to Norwegian law, are the equivalent of tobacco cigarettes and therefore smoking E-Cigarettesis only permitted in the designated smoking areas.

SPECIAL REQUESTS (E.G. DIETARY, MEDICAL): If you have special requests (e.g. dietary or medical) please inform us as soon as possible. We will do our best to meet such requests but cannot guarantee to do so and under no circumstance will any such request be accepted by us so as to form part of a contractual agreement.

WALKING onboard: We kindly remind you to be careful walking onboard the ship while at sea, especially venturing out on deck, mind the signs for warning of wet and slippery decks. Be aware the doors toward the outer deck are potentially dangerous in windy conditions. Please adhere to the signs and announcements when it is not advised to go outside. While walking inside, hold on to railings but not to door frames to avoid injury.

WATER: The tap water in your cabin is safe to drink, we serve self-produced potable water by the carafe in the restaurant. Complimentary sparkling and still water for all meals. Water refill stations are available onboard.

WI-FI / INTERNET USAGE: Wi-Fi access is included for all guests. While Wi-Fi is available throughout the ship, please note that the connectivity is limited and both Internet and phones will, from time-to-time, be unavailable due to the ship’s location. Due to capacity limitations, Wi-Fi is limited to browsing and not streaming.
 

CABINS: There is a wide range of comfortable cabins onboard. Roald Amundsen has cabins with private facilities. Please note that check in hours in reception may open before the cabin is ready for use. You will be informed at check-in when your cabin is ready for you.
        You may expect some noise and vibration in some cabins. This varies depending on the location of your cabin. Also, noise affects people differently and what may be a problem for one person may not be a problem for others. Please note that some cabins on decks with passenger access to outside areas may sometimes have an obstructed view due to other passengers walking past.

GYM AND WELLNESS: Roald Amundsen offers a gym, sauna and outdoor hot tubs, available for all guests. In addition she has a wellness center where the guests may buy treatments as body massage, face-, hand- and foot treatments. The guests may also use the outside pool located on the same deck as the hot tubs, as well as an outdoor gym and running track on the top deck. All opening hours will be announced onboard.

LIBRARY: The ship has a small selection of books on different topics that is available to guests while onboard.

OBSERVATION LOUNGE: The Observation lounges offer large panoramic windows with ample and comfortable seats. There will be binoculars for sale in the onboard shop.

OUTDOOR DECKS: The ship has spacious outdoor areas. They are perfect vantage points to sit back, relax and watch the world go by.

RESTAURANTS & CUISINE: onboard we serve a buffet breakfast. Lunch and dinner varies between buffets and set meals, all in accordance with your daily program. Meal times and type will be announced in the daily program. Please provide information regarding special requests for seating arrangements and dietary to your sales office/travel agent. Our suite guests may eat their breakfast in a’la carte style. For dinner, LindstrØm will be open for all guests, but for an additional charge for non-suite guests. Non-suite guests will need to make a reservation in advance; reservations can only be made onboard. Fredheim is the ships third dining option, and will be open all day offering international ‘street food’. Soft drinks and the ship wine and beer are included for all meals. Coffee and tea is included throughout the day.

ROOM SERVICE: Food delivered to the cabin upon order. Subject to charge: Service fee per order.
        Exception: included for suites
        Opening hours: 7am – 11pm
        No room service available on disembarkation day

SHOP: In our onboard shop you can buy modern clothing suitable for Expedition cruis. Our Expedition Team will be happy to give you expert advice on how to dress properly in polar areas. We offer a great range of both warm and practical clothing, and we focus fabrics with natural fibres. We also offer souvenirs, handicrafts, and postcards. In addition, we also stock a small selection of soap, toothpaste and other personal effects.
 

À LA CARTE DINING OPTION: Suite guests are offered to eat their dinner in LindstrØm any day they wish. Reservations must be done onboard.

SUITE BREAKFAST: Suite guests are offered to eat their breakfast in LindstrØm. High-end breakfast for suite guests only. À la carte breakfast served at the table.

ROOM SERVICE: Offered to all suite guests free of charge within the opening times.

SUITE CHECK-IN: For suite guests, there will be an exclusive check-in in a separate area onboard the ship, where the guests may meet and greet some of the ships officers.

WELCOME GREETING: On embarkation day, the suite guests will find a carabiner watch, a bottle of champagne and a welcome greeting from the captain inside their suite after check-in.

TURN-DOWN SERVICE: Daily turn-down, including fresh towels, chocolate or similar on the pillow, turn-down of the bed.

LAUNDRY SERVICE: Free of charge for all suite guests.

IN-SUITE: Bathrobes and Binoculars will be available with a possibility to buy.
 

ENTERTAINMENT: An expedition cruise with Hurtigruten is rigged towards maximizing your experiences of the places we are going to. On days when we are not landing we encourage you to spend as much time as possible out on deck. Join our educational talks and lectures at different locations onboard. A travel experience is often much richer if you have knowledge and understanding about the nature, wildlife, culture, and history of your destination.
        Our Expedition Team will make sure you are well prepared for the experiences ahead of you. They will also re-capitulate and answer questions in hindsight. You will not find bingo, arcade games and entertainment theatres often found on conventional cruise ships. Our aim is to get you closer to unique environments and to allow you to share the experience with your fellow travellers. Occasionally there may be some light entertainment onboard in the evenings.

EQUIPMENT RENTALS: On many of our voyages we are landing in areas with snow, wet, muddy ground. The weather may be foul and cold. This is part of being an explorer. We have therefore chosen to lend you a pair of special purpose boots that will keep you both dry and warm — so that you can focus on your experience, not cold toes.
        On some of our itineraries we will ask you to use our boots since we have made sure they are rinsed and declared clean from seeds or other biological material that could, unintentionally, lead to spread of invasive species into fragile environments. If you require a pair of boots on your voyage we will lend them to you, for free, for the duration of the voyage. We carry sizes from 32 to 50. If you need a smaller or larger size than this, we encourage you to bring your own on itineraries calling at Svalbard, Antarctica, Arctic Canada, Iceland or Norway.

EXPEDITION TEAM: The onboard Expedition Team is composed of the Expedition Leader, the Assistant Expedition Leader, the Expedition Coordinator plus several lecturers and experts. Your Expedition Leader will regularly update you on the progress of the trip as well as the different points of interest and wildlife sightings that may occur. Biographies of the Expedition Team can be found onboard. In the ships science center, you will be able to find information regarding the trip and book optional excursions and activities.

LECTURES: The ship’s experienced lecturers command an in-depth knowledge of the areas in which we sail. They will conduct, on a regular basis, lectures on topics such as biology, history and geology throughout the voyage. The lecturing schedule will be announced every day in the onboard daily program.

RESIDENT PHOTOGRAPHERS: Our onboard photographer will be there to assist guests in the use of their photo equipment and to help improve their photo skills. To enhance the experience of the places we explore, we use photography actively with our guests. Slideshow shared onboard before the end of the voyage and made available for all guests in an Expedition Logbook — including a selection of photos as well as the Daily Programs, Expedition Team biographies, Maps from the voyage and more for sharing/download.

SHORE EXCURSIONS: We offer a selection of excursions that can be pre-booked with only remaining places sold onboard. We do advise that you book well in advance in order to avoid disappointment due to the excursion being fully booked. Please note that registration is binding and once onboard the Expedition Team will advise you of booking deadlines for excursions still available.
        Our excursions have English speaking guides unless otherwise indicated and other languages cannot be guaranteed. Excursions are subject to cancellation due to weather conditions and dependent on number of participants. All expedition shore landings and small boat cruising during our call in Antarctica are included the program. All excursions are subject to availability.
        Along with the optional excursions available to book, the Expedition Team also arrange a variety of activities during the voyage. These will depend on location and season, but may include hiking, small boat cruising, kayaking, snowshoeing or camping. A limited amount of kayaking is available for booking prior to select voyages, but all other activities are booked onboard and subject to availability.

SMALL BOAT LANDINGS: The sturdy boats enable both water-based exploration and safe landings in otherwise inaccessible areas. You will need to be fairly agile to board these but there is otherwise no need to worry about travelling in them. The crew will show you what to do and as long as you follow their instructions, after a few times it will become second nature.
        On all landings in small boats guests are expected to wear proper footwear. In Antarctica it is mandatory to use rubber boots for all landings. For all other destinations boots can be useful. You are welcome to bring private rubber boots, or you can borrow a pair onboard free of charge. See separate point “Equipment rentals’. Landing operations depend on favourable conditions.

WELCOME MEETING: Upon arrival onboard, there will be a mandatory passenger safety drill before departure. There will also be a welcome meeting where security information as well as practical information about the cruise will be given, and an opportunity to meet some of the Officers, crew and Expedition Team members.

Download the expedition cruise handbook for Roald Amundsen

 

Cruise, excursions, and/or hotel cancellations, refunds, and changes: Any cancellation or any change of status (or request for a change in status) which relates to your booking must be transmitted, AS SOON AS POSSIBLE, to Insight Cruises in writing or via email. If you have purchased insurance, and there is any unnecessary delay in notifying us of your change in status, your “cancellation date” will be affected and will likely adversely affect your insurance reimbursement.

Once booked, you are charged a 20% NON-REFUNDABLE deposit. Additional per-person cruise cancellation fees are based on date of receipt of notice to cancel (via in writing or email):

• Cancellation between when you book and 90 before departure: 20% of all charges.
• Cancellation between 89 and 60 days before departure: 50% of all charges.
• Cancellation between 59 and 30 days before departure: 75% of all charges.
• Cancellation at within 29 days before departure: no refund.

For trips that are based on pre-paid flights, including any airfare Hurtigruten books on your behalf, the airline company’s booking and cancellation rules will apply to the air portion. The same applies to any connection travel that does not form part of your booking. You will be responsible for all such costs. There is no refund of any or all of the booking price for customers who do not show up at the pier for embarkation or who disembark prior to the end of their ticketed cruise itinerary. Should the customer’s cabin include several people, partial cancellation will result in the application of the above penalties to the persons who have cancelled and the remaining customers being charged the applicable prices for the revised number of customers in the cabin. If you have to cancel your booking for reasons that are covered by your travel protection plan, you must apply for a refund from your insurance company for the cancellation fee of your own accord. Cancellation charges are calculated based on total fares paid to Hurtigruten for all trip components. Cancellation charges will apply notwithstanding that Hurtigruten is able to rebook the cabin in question.

NOTES:

• The Final Payment Date is typically between 90–110 days prior to when your trip begins. Please see second paragraph above for the exact date.
• The above are Hurtigruten’s cancellation polices — there are no exceptions to this cancellation policy.
• To protect against cancellation penalties, Trip Cancellation & Interruption Insurance is available and strongly recommended.
 

• Hurtigruten expedition cruise in the cabin grade of your choice
• Transfer from ship to hotel in Vancouver
• One hotel night in Vancouver after the voyage, incl. breakfast

EVERYTHING YOU NEED FOR AN ADVENTURE

• A rich program of included activities on all voyages designed to immerse you in the destinations you visit, including onshore exploration with the expedition team
• Professional English-speaking expedition team - an international handpicked team of highly educated experts in various academic fields with profound knowledge of the region we sail through
• Complimentary wind- and water-resistant jacket
• Loan of boots, trekking poles, and equipment needed for optional and included activities

ENGAGING ONBOARD ACTIVITIES AND EDUCATION

• In-depth lectures on science, history, biology, geography, geology or culture that provide context to your voyage and help you understand the destinations you will experience
• Explorer Science program, with educational and Citizen Science activities that let you learn about the sights you’ll see while contributing to research
• Introductory photo lecture, including camera adjustments and tips and tricks
• Photos and film/video footage from the voyage shared in the Expedition Logbook
• Casual opportunities to engage with the expedition team and other guests, including a welcome event, daily gatherings to recap the day and prepare for the day to come
• Opportunities to dine and interact with the expedition team and officers
• Destination-focused onboard library
• Port presentations providing destination insight
• A farewell event

PREMIUM ONBOARD COMFORT

• All meals including beverages (beer and wine, sodas, and mineral water in all ship restaurants)
• Coffee and tea included throughout the day
• Early riser and afternoon treat offered in addition to breakfast, lunch, and dinner
• Fredheim restaurant meals included
• À la carte restaurant (only for suite guests)
• Gym, outdoor hot tubs, and sauna with windows
• Rejuvenating wellness areas with separate treatment rooms, infinity pool, outdoor gym, running track
• Free Wi-fi onboard for all guests. Be aware that we sail in remote areas with limited connection. Streaming is not supported.
• No gratuities expected

THESE SHORE EXCURSIONS

• KETCHIKAN: Alaskan Lumberjack Show — Learn about Alaska’ rich logging history through displays of strength and agility, action, excitement and laughter!
• SITKA: Alaska Raptor Center — Join us on a visit to the Alaska Raptor Center, which rehabilitates injured bald eagles and other birds of prey
• HAINES: Fort Seward Town package — Discover Fort Seward and the town of Haines at your leisure
• JUNEAU: Alaska State Museum Visit — Explore the recently renovated Alaska State Museum for a unique view of Alaska’s history and diverse cultures
• ICY STRAIT POINT: Cannery Experience — Enjoy a nature walk through second-growth forest and a historical tour of the Hoonah Packing Company Cannery
• PETERSBURG: Dock Walk of Petersburg — Meet your local guide who is either a commercial fisherperson or someone involved in the fishing industry for a walk through the harbors
• WRANGELL: An Alaskan’s Day — Join us and learn what it means to be Alaskan
• ALERT BAY: Cultural Dance Performance — Enjoy traditional Kwakwaka'wakw dances and performances by the T’sasał Dance Group, made up of various tribes and language groups
   

• International flights
• Optional shore excursions with our local partners — each port of call will have several options
• Optional pre- and/or post-cruise Land Adventures (please call or email for details)
• Optional small-group adventures with our expedition team such as kayaking (availability pending weather conditions and safety)
• The required travel insurance
• Luggage handling
   

A Passport (valid through September 1, 2021) is required. Non-U.S. residents residing in the United States will need valid Alien Registration (green) cards as well. All others must have valid passports and any required visas when boarding the vessel. All travel documents such as passports, visas, proof of citizenship, etc., that are required for embarkation, disembarkation at the ports of call, and re-entry into the United States are the responsibility of the passenger. Non-U.S. residents are asked to check with government agencies, embassies or consulates to determine documentary requirements.

Please see the Exit, Entry & Visa Requirements area for the U.S. State Department’s information on Exit/Entry Requirements for U.S. Citizens. You will be denied boarding without proper proof of citizenship and without all necessary visas.

Along with many thousands of American travelers, we rely on CIBTvisas for our visas (we are not affiliated with CIBTvisas, we are simply happy customers).
 

TRIP CANCELLATION & INTERRUPTION INSURANCE IS STRONGLY RECOMMENDED. You are free to buy your own from a multitude of suppliers and we offer two options. Our two options will reimburse you 100% up to a maximum trip cost for covered reasons — assuming you have insured the full cost of your trip:

1. For U.S. residents of all ages, we recommend CSA’s G-906 product.
2. For all non-U.S. residents we recommend Abroad Insurance.

CSA G-906
Unlike most trip interruption and cancellation insurance policies, you can purchase CSA G-906 up to 24 hours prior to the Final Payment Date and still be covered for pre-existing conditions (granted that you are fit to travel at the time of purchase).
»» To review the CSA brochure
»» To download the Description of Coverage
»» Get a CSA quote and purchase the insurance

Abroad Insurance
Abroad Insurance is the only insurance plan that we can offer for all our international (non-U.S.) participants.
»» To review the brochure
»» Get a quote and purchase the insurance

NOTES: Trip Cancellation Insurance payments are not always refundable. Cancel-for-any-reason coverage varies slightly, carrier to carrier, based on the level of penalty when you cancel. CSA does not offer Cancel-for-any-reason coverage. Typically, if you cancel at the last possible moment, with cancel-for-any-reason coverage you are only likely to get between 70% and 80% back.
 

While we have never seen a change, dates and times that appear on our website are subject to change. Therefore, if you fly in the day the cruise begins, or fly home the day the cruise debarks, you should confirm your flight times with us prior to making your flight reservations. We also urge you to check airline cancellation penalties and change fees before purchasing air tickets since departure times and flights can change.

For Business Class or First Class air (purchased with frequent flyer miles or if you pay by credit card), we offer excellent fares and personalized service. Please email aaron@insightcruises.com.

If you would like deluxe, personalized, and customized service with regard to your travel, Insight Cruises can provide this. There are two tiers to our service fees:

• We charge a flat $100 fee plus $100/hour to assist you with your itinerary. We often need to compare a lot of flights and options, ultimately providing you with the best, most comfortable flights while balancing expense.
• Once your itinerary is set, we charge $150 per person to purchase the tickets — if you would like us to do that. But because you now know the exact flights, dates, itineraries, and costs you can easily purchase the tickets yourself, if you wish, thus saving this $150 pp fee.

SCHEDULED FLIGHTS: The airfares offered by Hurtigruten are special package tour fares, which cannot be altered or cancelled without charge. All flight package prices are based on specific booking classes. If the relevant booking class is not available a supplement may apply. In economy class, you will be served snacks or sandwiches per airline. If these are not included in the airline's service, you can purchase drinks and snacks for a fee. On intercontinental flights this is usually included. We can offer upgrades to business class on some routes. Depending on the airline, this may also include seats with more legroom. Please note that upgrading may not apply to all sectors.
        Luggage allowance varies between airlines and charges may apply if you exceed this, or carriage may be refused. As a rule, each guest can carry a piece of hand luggage weighing approx. 6-8 kg (dimensions and weight depend on the respective airline) onboard. Your baggage allowance is set to 1PC (23 kg), but may vary depending on the flight connection; please check with your airline. Further transport guidelines can be found in the respective terms and conditions of our flight partners. If you are planning to take a wheelchair or need assistance at the airport please advise us at the time of booking. Flights may be made early in the morning or in the evening, but they are always adapted to our travel arrangements. Please note that some flights may be transfers or stopovers. Time and/or route changes as well as a change of the machine type are reserved. Our common flight partners are Lufthansa, British Airways, KLM/Air France, Norwegian Air Shuttle, Scandinavian Airlines, LATAM, Iberia and Iceland Air. Please note that rebooking or reimbursement of an already issued ticket will be charged before departure. A transfer or refund of a ticket after travel is not possible. Any flight times advised at the time of booking are provisional and subject to change; please check before you travel.

INCLUDED FLIGHT SANTIAGO, CHILE – PUNTA ARENAS: The flights from Santiago de Chile to Punta Arenas and vice versa are operated by LATAM Airlines and usually depart early in the morning and arrive at Santiago de Chile in the afternoon or early evening upon return. Please note that the airline will confirm the final flight times between Santiago de Chile and Punta Arenas only a few days prior to the day of departure. For final flight times and your boarding pass please contact our hospitality desk at the hotel in Santiago de Chile one day prior.
        Only economy class is available on these flights, no upgrades in higher booking classes is possible. A light meal and non-alcoholic drinks will be served during the flight. You can travel with checked luggage with maximum weight 23 kg and bring one carry-on bag onboard with max 8 kg.
        Please note that this luggage allowance can differ from the airline you use for your long-haul flight to/from Santiago de Chile. We kindly ask you to check your flight baggage conditions and make sure you do not bring more.
        We strongly recommend planning an overnight in Santiago de Chile at the end of your voyage due to late notice about charter flight times. We are unable to accept responsibility if you miss your own booked return flight in the event of a delay of the flight between Santiago de Chile and Punta Arenas.

INCLUDED FLIGHT VANCOUVER – NOME: The flights from Vancouver to Nome and vice versa are operated by different Canadian airline partners and usually operate early in the morning and arrive at Vancouver in the evening upon return.
        Only economy class is available on these flights, no upgrades in higher booking classes is possible. A light meal and non-alcoholic drinks will be served during the flight. You can travel with checked luggage with maximum weight 23 kg and bring one carry-on bag onboard with max 8 kg.
        Please note that this luggage allowance can differ from the airline you use for your feeder flight to/from Vancouver. We kindly ask you to check your flight baggage conditions and make sure you do not bring more.
        We are unable to accept responsibility if you miss your own booked feeder flight to/from Montreal in the event of a delay of the flight between Vancouver and Nome.

Baggage fees and other charges may be directly assessed by airlines or airports. Be certain to confirm all air flights 72 hours prior to departure.

We urge you to check airline cancellation penalties before purchasing airline tickets since departure times and flights can change. Neither Insight Cruises nor Insight Cruises’ partners, co-producers, sponsors, or agents accept liability for cancellation penalties related to domestic or international airline tickets purchased independently in conjunction with Insight Cruises’ events.

Baggage and personal effects are at all times the sole responsibility of the participant (Trip Cancellation and Interruption Insurance typically provides you with an allowance to buy replacements for your trip.) Most homeowners policies, and most airlines, cover your lost luggage.
 

Every voyage is unique. All routes and excursions are provisional and subject to change as weather, sea, and ice conditions may affect the itinerary. Excursions may also be subject to minimum/maximum numbers. Hurtigruten reserves the right to change the itinerary and the content of excursions without prior notice (see terms and conditions).
 

Insight Cruises acts only as an agent for the respective suppliers by making arrangements for transportation, accommodations, and other services. Insight Cruises shall not be held liable for personal injury, death, property damage or accident, delay, or irregularity arising out of any act or omission of these suppliers.

Dates, schedules, and program details, although provided in good faith based on information available at the time of publication of the flyer(s) or the website, are subject to change and revision. Neither Insight Cruises nor Insight Cruises’ suppliers accept liability for cancellation penalties or change fees related to domestic or international airline tickets purchased independently in conjunction with your Hurtigruten cruise.

AS A CONDITION OF ACCEPTANCE OF ANY APPLICATION, EACH APPLICANT MUST AGREE TO THE STATEMENT SET FORTH BELOW:

The undersigned has read carefully the Responsibility Statement and Liability Disclaimer set forth above, the schedule of activities for this event, as well as the terms and conditions of application and participation as set forth in these webpages, and recognizes and accepts any risk associated with the event and the conditions, including the refund policy, set forth above. The undersigned further acknowledges that there are many risks and uncertainties inherent in any travel, including but not limited to the hazards of various modes of transportation, forces of nature, force majeure, acts or omissions of foreign governments, terrorism, civil unrest, war or insurrection, theft, illness, disease, strikes, and damage to person or property due to the negligent acts or omissions of event staff or others. In consideration of, and as part payment for, the right to participate in the event, the undersigned, on behalf of himself, his dependents, heirs, executors, administrators and assigns, agrees to release Insight Cruises and its officers, employees and agents, from liability for personal injury, death, property damage, or loss suffered by any person in connection with this cruise, even if caused by the negligence (but not the reckless, willful, or fraudulent conduct) of event staff or other related persons or entities. In addition, by registering for this event, the applicant certifies that he or she is mentally and physically capable of full participation in this event.

BY REGISTERING FOR THIS CRUISE, THE PARTICIPANT AGREES TO THE RESPONSIBILITY STATEMENT AND LIABILITY DISCLAIMER AND THE TERMS AND CONDITIONS HEREIN.